Booking terms

Noor Styles Bridal & Event Hairstyling. By paying the booking fee, you agree to these terms, so please read them carefully before booking.

1. Booking fee

• A £20 booking fee secures your date. Your booking isn’t confirmed, and dates aren’t held, until it’s paid.
• A separate booking fee is needed for each date booked, unless agreed otherwise in writing.
• The booking fee is non-refundable and can’t be moved to other dates or services unless Noor Styles agrees in writing. It holds your slot and covers the enquiries turned away for it.

2. Final balance and payment

• The booking fee is paid through the payment link I send you.
• The remaining balance is paid before styling begins, using the payment method we’ve agreed, unless we’ve arranged otherwise in advance.
• If payment isn’t made, the service will be cancelled.

3. Cancellations and date changes

• Booking fee: non-refundable if you cancel, subject to your statutory rights under consumer law.
• More than 14 days before: no further balance is normally due.
• Within 14 days: 50% of the remaining balance may be payable.
• On the day or after I’ve arrived: the full remaining balance is payable.
• If a booking covers several dates or events and one is cancelled, the remaining bookings may be repriced.
• Date changes depend on availability, and a new booking fee may be needed.

4. Preparing for your appointment

• Hair must be clean, fully dry and blow-dried straight, as in the Hair Prep Guide, unless we’ve agreed otherwise. If extra preparation or blow-drying is needed, a £20 fee may apply and styling time may be shorter.
• Please tell me before your appointment about any extensions, scalp sensitivity, allergies, hair loss or other concerns. Noor Styles isn’t liable for issues from conditions that weren’t disclosed.
• Send all inspiration photos in advance so I can plan your look.
• If you’re providing your own extensions, they must be clean, fully dry, brushed and ready to use. I may refuse extensions that are tangled, damaged or unsuitable.

5. Timings, late starts and travel

• Please allow enough time for every service booked, and give me realistic ready-by times in advance. Noor Styles isn’t responsible for unfinished services caused by unrealistic timelines or by delays from others.
• If we start more than 20 minutes late because you or your party aren’t ready, a £10 charge may apply for each extra 15 minutes, and the final result may be affected.
• Travel is confirmed in your quote and depends on the service and location. Parking, tolls or venue charges may apply.
• Appointments starting before 6am have a £20 early-start fee.

6. Working environment

• I need good lighting, enough space and access to power: a chair and a plug socket.
• I need a fully private area with no men present. I won’t work if men are around the working space.
• Unsafe or unsuitable environments may mean the service is refused without a refund.

7. Extra guests and conduct

• Extra guests depend on availability and must be confirmed in advance.
• Anyone who hasn’t booked a service may not use Noor Styles tools, equipment or products.
• Respectful communication is expected. Inappropriate behaviour may lead to cancellation without a refund, and I may refuse service in unsafe, dishonest or inappropriate conditions.

8. Photos and content

Photos and videos are only used in line with the preference you chose on the booking form: your face and hair, your hair only, or none. You can change your choice any time by emailing me.

9. Aftercare, concerns and liability

• How long a style lasts depends on aftercare, weather, activity and hair condition. Heat, steam, physical activity, dupatta or veil handling, or brushing and adjustments by others may affect the finished style, and Noor Styles isn’t responsible for changes after the service is complete.
• Please raise any concerns during the appointment. Once a service is completed and approved, no refunds or adjustments are given, subject to your statutory rights.
• Noor Styles isn’t liable for allergic reactions or issues from undisclosed medical or hair conditions or previous treatments.
• If something beyond my reasonable control stops me providing your service, I’ll make reasonable efforts to help with other arrangements. If none is agreed, any refund due will follow consumer law.

10. Your information

I use your details only to manage your booking. I’ll only send you offers if you’ve asked me to, and I never share or sell your information.